Shipping Policy

Last updated: September 8, 2026

iBaiZa operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a convenient and reliable shopping experience (the "Services"). This Shipping Policy explains how we process, prepare, dispatch, and deliver orders placed through the iBaiZa website.

Order Processing

At IBAIZA, we aim to process and dispatch your orders as quickly as possible while ensuring that every order is carefully checked and securely packed before shipment.

• Same-Day Dispatch: Orders placed before 2:00 PM GMT on a business day will normally be processed and dispatched on the same business day.
• Next Business Day: Orders placed after 2:00 PM GMT will be processed and dispatched on the next business day.
• Weekends & Bank Holidays: Please note that orders are not processed or dispatched on weekends or bank holidays. Orders placed during these periods will be processed on the next available business day.
• Order Confirmation: Once your order has been successfully placed, you will receive an order confirmation. A shipping confirmation and tracking details will be provided once your order has been dispatched.
• Processing Delays: During busy periods, promotions, sales, or unexpected circumstances, processing times may occasionally take longer than usual. We appreciate your patience in such situations.
• Address Accuracy: Please ensure that your delivery address and contact details are correct at checkout. IBAIZA cannot be held responsible for delays caused by incorrect or incomplete delivery information.
• Delivery Time: Dispatch time refers to the time your order leaves our facility and does not include the courier's delivery time. Actual delivery times may vary depending on the destination and courier service.